Steel & Stiletto Consulting, LLC | Business Systems, Business Workflows & AI Tools
1303 Main Street, Suite 313, Newberry, SC 29108  ·  40 Years in the Trades — AI Systems Built for Contractors
Real Systems Built for Real Businesses

Portfolio — Work We Have Built and Systems Still Running

Every project below is a live system built for a real business — not a demo, not a mockup. These are the CRM pipelines, AI voice agents, automation workflows, and websites running in production today for contractors and trades businesses in South Carolina and beyond.

Scarfo Construction & Roofing

The most complete AI business system buildout in the portfolio — 40 years of office experience compressed into an automated machine that runs 24/7.

The problem: A real roofing and construction company with 40 years of history, a strong local reputation, and a phone that could not be answered every time it rang. Leads called after hours, estimates went out without follow-up, and cold leads sat untouched in a spreadsheet for months.

What was built: Cameron, an AI outbound voice agent, calls back missed leads and cold prospects on a schedule. The missed call text-back system fires within 60 seconds of any unanswered call. Fast 5 Lite sequences follow up on every new lead automatically. A Facebook Instant Form pipes leads directly into the GHL pipeline. The booking calendar handles appointment scheduling without a human in the loop.

The SEO layer: 202 keywords researched and mapped to Newberry County and surrounding SC Midlands towns — Chapin, Prosperity, Irmo, Lexington, Columbia, Saluda — targeting roofing, siding, gutters, and storm damage repair searches at the local level.

The same system Kit built for Scarfo Construction is the system she builds for you.
AI Voice AgentMissed Call SMSFast 5 LiteFacebook Instant Form202-Keyword SEOBooking Calendar
"I know what it costs when the phone goes unanswered. I built something that makes sure that never happens again."
Kit Scarfo, Founder — Steel & Stiletto Consulting, LLC

Sligh’s Heating & Air — HVAC Demo Account

A fully built GHL demo sub-account used to show HVAC contractors exactly what their system would look like before they commit to a build.

Sligh’s Heating & Air is a complete demo sub-account built inside GoHighLevel with sample HVAC pipeline data, realistic contact records, and a full automation setup — specifically designed for prospect demonstrations.

When a contractor wants to see what the system looks like before spending anything, this is what they see. A live working system, populated with real-world data, running real automations — with their trade and their service type as the context.

What the demo shows: inbound lead pipeline, missed call trigger and SMS response, booking calendar, follow-up sequence timing, and the CRM contact view a contractor’s office would actually use day to day.

GHL Sub-AccountLive AutomationsHVAC Pipeline DataAvailable for Prospect Demos

What Every Completed Build Includes

These are the components built into every Steel & Stiletto project at the Systems Builder and Full CEO Build tiers. The exact mix depends on what your business needs first.

System Component 01

GHL CRM Sub-Account

Full GoHighLevel account setup with contacts, pipeline stages, tags, lead source tracking, and opportunity management configured for your trade and service area.

System Component 02

AI Voice Agents

Victoria for inbound and Cameron for outbound — scripted in your brand voice, trained on your services and pricing, and connected to your CRM pipeline for full call logging and lead tracking.

System Component 03

Automation Workflows

Missed call text-back, Fast 5 Lite lead follow-up, appointment reminders, review request sequences, and dead lead resurrection campaigns — all configured, tested, and live before handoff.

System Component 04

Lead Capture & Forms

Website lead forms, Facebook Instant Form integration, Google lead ad connection, and landing pages — all with proper A2P consent language so your texts deliver and your phone number stays compliant.

ROUGHNECK Custom Builder’s LLC

ROUGHNECK Custom Builder’s LLC is a custom home builder serving SC, NC, and GA — built around the 40 Model, a 640 square foot custom home starting at $120,000 base ($139,999 with loft), featuring an on-site saw mill as a key differentiator.

The GHL sub-account for ROUGHNECK includes a Facebook Instant Form capturing custom home leads, pipeline staging matched to the custom build sales cycle, and AI automation configured for a multi-state service territory. The lead flow is designed to handle long sales cycles — the kind where a dead lead at 60 days can become a signed contract at 90.

Ready to Stop Losing Work to a Phone You Can’t Answer?

Book a free consultation. No pitch deck, no pressure, no sales script. We look at your business, tell you honestly what would help, show you exactly what it costs, and if the timing is not right we will tell you that too.